Shipping/Returns
All orders are sent as parcels from Germany.
Please note that unexpected delays may occur which are beyond the control of Pariser Jewelry and for which it is not responsible.
Orders generally cannot be canceled once they have been confirmed via our website.
You will receive an email with tracking information once your order has shipped. Please contact our customer service team if you have any questions or concerns about your order.
Email: support@pariser-schmuck.de
Delivery times:
Germany: 1-2 days
Austria: 2-4 days
Rest of Europe: 3-5 days
Free delivery: WORLDWIDE
Return:
Orders can be easily returned to us within 30 days of receipt. Please understand that we can only accept returns if they are returned on time and in accordance with our returns policy below.
Return policy:
For customers from Germany we offer a free exchange (exchange for another product). Simply send us an emailsupport@pariser-schmuck.de and we'll send you a free, prepaid shipping label.
International customers are responsible for returning their order. We therefore ask you to send them to the following address:
Return address:
Parisian jewelry
Kamil Ozcakir
At Hedernfeld 26
81375 Munich
It may take up to 14 days to complete the refund process.
We only accept returns that are sent within 30 days of receipt of the item. The returned jewelry must be in its original condition: boxes and bags must be complete and intact, the products must be new and unworn.
Parisian Jewelry does not accept returns on worn items. If possible, please use the original packaging.
We cannot accept responsibility for items that are stolen or lost in transit. To prevent this, we strongly recommend that you use a secure, trackable courier service of your choice (such as FedEx, DHL or UPS) to safely return your items to us. Please make sure that your package is insured and that the return slip is enclosed. Please note that unidentified returns will be returned to sender and cannot be refunded.
Earrings cannot be returned for hygiene reasons.
For any question, please contact us at support@pariser-schmuck.de
